Shipping & Deliveries
Insured, secure delivery
Every Tirana order travels with a specialist shipping service for gold and valuables, fully insured from the moment it leaves us until it reaches your hands. Your piece is released only to you, with ID verification on receipt, and your receipt is included with it.
Prefer to see your piece before accepting it? You can request open-box inspection at delivery — just let us know in advance on WhatsApp +20 106 005 1368.
Delivery times & rates
Your delivery time and cost are calculated automatically at checkout as soon as you enter your address.
| Where | Time | Cost |
|---|---|---|
| Cairo, Giza, 6th of October | 2–3 working days | LE 290 |
| Alexandria, Al Sharqia, Beheira, Dakahlia, Damietta, Gharbia, Ismailia, Kafr el-Sheikh, Monufia, Port Said, Qalyubia, Suez | 3–5 working days | LE 390 |
| Asyut, Beni Suef, Faiyum, Minya, Sohag | 4–5 working days | LE 490 |
| Aswan, Luxor, Qena, Red Sea, Matrouh, North Sinai, South Sinai, New Valley | 4–7 working days | LE 590 |
| United Arab Emirates | Confirmed with you after ordering | LE 1,500 |
Delivery is complimentary when you pay in full via InstaPay. See Shipping & Returns for payment and deposit terms.
Need it sooner? Ask us first.
Express delivery — LE 500, Cairo only, next day. If your request reaches us early in the morning, we can sometimes manage same-day.
Express depends on availability at the time you order, so we confirm it for you personally rather than promising it in advance. What we do promise is a straight answer, quickly.
Message us on WhatsApp +20 106 005 1368 with the piece you want and the date you need it, and we will tell you yes or no. Do this before you order if the date matters — that way you know where you stand before you pay. If we can do it, we will arrange the express fee with you and your piece goes out next day.
Buying a gift?
Tell us the occasion date when you order, or message us beforehand. Depending on availability, your piece can often reach you sooner than the times above — and either way we will tell you exactly what is possible, so you are never left guessing the night before.
Questions
Customer Service on WhatsApp: +20 106 005 1368
For returns, exchanges and our gold buy-back, see the Return & Exchange Policy.