Warranty
Warranty Period:
- All products come with a 3-year warranty from the date of purchase.
Coverage:
- The warranty covers manufacturing defects and workmanship issues.
Exclusions:
- Normal wear and tear
- Damage due to misuse or negligence
- Unauthorized repairs or modifications
Claim Process:
- Contact our customer service team via email or phone.
- Provide proof of purchase, the original certificate, and detailed information about the defect.
- Follow the instructions given by our team for returning the product.
Repair or Replacement:
- Upon verification, we will either repair the product or replace it with a new one.
Shipping Costs:
- We cover the shipping costs for returning the defective product within the warranty period.
- Customers are responsible for shipping costs if the warranty has expired or if the issue is not covered.
Limitations:
- The warranty is only valid for the original purchaser and is non-transferable.