Contact
At Tirana, we understand the importance of being readily available to our clients, especially when it comes to our exquisite 18k gold jewelry. Your satisfaction is our top priority, and we're here to assist you every step of the way.
Customer Service
Our dedicated customer service team is available every day except Friday, from 11:00 AM to 7:00 PM. You can reach us through the following channels:
- Company Line: 01060051368
- WhatsApp: 01060051368
- Instagram Direct Message: @tiranasjewelry
For any complaints or issues, Yasmine, our founder, is personally handling them to ensure total customer satisfaction. You can reach her directly at:
- Complaint Line: 01010000887
Private Delivery Team
To ensure the safety of our products and your convenience, we have a private delivery team. You can coordinate deliveries through our customer service line.
Office Location
Our office is located in Cairo, Egypt, on 21 Esraa Street, Lebanon Square. Please note that our office is restricted to employees or business affairs only. However, we are working on opening a part of our studio for private showings soon.
Get in Touch
Phone: 01060051368
Address: 21 Esraa Street, Lebanon Square, Cairo, Egypt
Business Hours
Monday - Thursday: 11:00 AM - 7:00 PM
Saturday - Sunday: 11:00 AM - 7:00 PM
Friday: Closed